Welcome to Hormuzsafe. Use of the website, services, or submission of any operational request constitutes full acceptance of these Terms and Conditions.
These Terms govern the relationship between Hormuzsafe Marine Services Authority and any user accessing this website or requesting any of our maritime services. By using the platform or submitting an operational request, you confirm that you have read, understood, and agreed to be bound by the clauses below.
“Hormuzsafe” refers to the platform, management, operational partners, and its authorized representatives.
“User” includes individuals, shipping companies, vessel operators, and other applicants for services.
“Services” include maritime transit coordination, operational support, security services, logistics, fueling, catering, and other related maritime services.
Hormuzsafe is committed to protecting users’ operational and commercial information. Registered information will only be used for:
User information will not be disclosed to third parties unless required for legal or operational necessity.
Users are required to use the services in compliance with maritime regulations and international laws.
The following are prohibited:
Hormuzsafe may suspend or terminate services in the event of operational risk or violation of laws and regulations.
Services are provided based on vessel type, cargo, transit route, risk level, and selected service package. Services may include:
Provision of certain services may depend on regional conditions, port regulations, or operational approvals.
Service fees are determined based on vessel type, cargo type and value, transit route, operational risk level, and selected service level.
Payments may be made via:
All payments must be settled before activation of operations unless otherwise agreed in a separate written agreement.
Vessels operating under the flag of the Islamic Republic of Iran may be eligible for discounts, operational priorities, or special service conditions. Such benefits shall be determined based on the type of operation, route, and operational conditions.
Hormuzsafe provides support and operational coordination during active maritime operations, including:
Support channels include the official website, ticketing system, email, and approved communication channels.
Services are provided on a “commercially reasonable efforts” basis, and continuity of operations may be affected by regional conditions, legal restrictions, infrastructure disruptions, or force majeure events.
Hormuzsafe, as a maritime transit coordination and support platform, provides its services in the Strait of Hormuz and related operational regions. Depending on the selected service level, support may include:
Service conditions are determined based on vessel type, flag, cargo, risk level, and regional conditions.
All content, branding, logos, documents, and communication infrastructures of Hormuzsafe are the property of this organization, and any use or reproduction without written permission is prohibited.
Hormuzsafe shall not be liable for indirect damages arising from operational delays, legal restrictions, regional disruptions, actions of third parties, or circumstances beyond operational control.
Users acknowledge that maritime operations inherently involve operational and geopolitical risks.
Hormuzsafe may update these Terms and Conditions at any time. Continued use of the services constitutes acceptance of the updated version.
For operational matters, support, or commercial cooperation, users may contact Hormuzsafe through the Contact Us section or official communication channels.
